Provide expert IT Services for ALTEN’ own IT infrastructure and for clients’ IT infrastructures.
Support complex IT systems including Datacentre Compute, Backup, File services, Virtual Desktop Infrastructure.
Monitor and control compliance of IT Infrastructure and services.
IT Infrastructure and services fault identification and correction.
IT Infrastructure and services optimization and monitoring.
Maintenance of all IT Infrastructure resources and services.
Ensure service delivery is compliant with ALTEN CORP DSI processes and SLA’s.
Keep ALTEN Services related procedures and documentation up to date.
Work closely with Business Managers, Service Delivery Managers, Support teams and other teams in projects or support activities in an international environment.
Maintain a good relationship with Business Managers and customers.
Attend meetings and conference calls with customers, CORP, and local IT teams.
Build/maintain IT systems knowledge/skills level as well as keep up with new technologies, products, and features.

Hard skills
Master Education Level or relevant professional certifications
Experience with defining, implementing & maintaining IT services in Datacentres or Hyperscalers (Azure, AWS and GCP)
Experience with Microsoft and Linux systems, management and automation, virtualization, backup, DNS, and monitoring technologies
Knowledge in complex IT systems that may include worldwide on-premisses IT infrastructures and services, inc. datacentres, Hyperscalers, MSP and other external partners
PowerShell and Unix shell scripting skills

System
Knowledge in core services
OS implementation: Windows & Linux
Virtualization: VMware
DB: SQL Server, Postgres SQL
Active Directory and related services
Web publishing solutions and Load balancers
Monitoring: Solarwinds
Configuration management: Ansible
Backup
VDI

DB skills
Command of SQL and SQL server tools
Understanding of
data and schema standards and concepts
relational and dimensional data modeling
database design, implementation, troubeshooting and maintenance

Soft skills
Service oriented and autonomous
Proactive, innovative, and critical thinker
Good analytical and troubleshooting skills
Good communication skills in English (C1 Level)
Basic understanding of IT Operations processes
Background in medium to large Enterprise organizations
Background in international organizations

Other
1+ years working experience IT Infrastructure in Datacentres or Hyperscalers
Driver’s license
Valid work permit for the job location