Provide expert IT Services for ALTEN’ own IT infrastructure and for clients’ IT infrastructures.
• Support complex IT systems including Datacentre, IaaS and PaaS in Azure, AWS and GCP.
• Define Golden Rules (minimum quality standards) for IT Infrastructure and services.
• Monitor and control compliance of IT Infrastructure and services.
• IT Infrastructure and services fault identification and correction.
• IT Infrastructure and services optimization and monitoring.
• Maintenance of all IT Infrastructure resources and services.
• Ensure service delivery is compliant with ALTEN CORP DSI processes and SLA’s.
• Keep ALTEN Services related procedures and documentation up to date.
• Initiate and participate in ALTEN CORP DSI CIS improvement developments and projects.
• Share knowledge and guide junior and mid-level Engineers.
• Work closely with Business Managers, Service Delivery Managers, Support teams and other teams in projects
or support activities in an international environment.
• Maintain a good relationship with Business Managers and customers.
• Attend meetings and conference calls with customers, CORP, and local IT teams.
• Build/maintain IT systems knowledge/skills level as well as keep up with new technologies, products, and
features

Hard skills:
• Master Education Level or relevant professional certifications.
• Experience with defining, implementing & maintaining IT services in Hyperscalers (Azure, AWS and GCP).
• Experience with DevOps practices.
• Experience with ITIL processes in large enterprise and multicultural environments.
• Experience with Infra as Code.
• Experience with coding Runbooks.
• Knowledge in complex IT systems that may include worldwide on-premisses IT infrastructures and services,
including datacentres, Hyperscalers, MSP and other external partners.
Soft skills
• Service oriented, and autonomous.
• Proactive, innovative, and critical thinker.
• Good analytical and troubleshooting skills.
• Good communication skills in English (C1 Level)
• A good understanding of IT Operations processes
• Strong presence with ability to represent the team position towards senior leadership.
• Background in medium to large Enterprise organizations.
• Background in international organizations.
Other:
• 6+ years working experience IT Clouds with Hyperscalers (AWS, Azure or GCP)
• Driver’s license
• Valid work permit for the job location.